PSAP Tours

Tuesday, August 5, 1pm - 3pm
Kansas City Missouri Police and Fire Communications
Kansas City Police Communications and Kansas City Fire Communications are located in separate spaces of the same building, located only a few minutes away from the convention center.  This tour will include visits to both.  Both agencies utilize a Tiburon CAD system and a M/A-COM EDACS trunked radio system with Maestro radio consoles.  As part of the Kansas City Regional 9-1-1 System, these centers use Sentinel 9-1-1 equipment from Plant/CML and GeoLynx mapping software from GeoComm to display the locations of wireless 9-1-1 callers.

Wednesday, August 6, 1pm - 3pm
Overland Park Kansas Police Command and Control Center / City Emergency Operating Center
Overland Park is the largest city in Johnson County Kansas, a suburban county located to the southwest of downtown Kansas City and the convention center, and the second most populous city in the State of Kansas.  Overland Park recently converted an unfinished basement beneath the fire department’s training center into a new Command and Control Center and an adjoining city Emergency Operating Center.  The Command and Control Center, the police communications center for the city, hosts a CAD system from Intergraph which is shared with several other police communications centers in the county.  This CAD system also supports mobile computers in police vehicles for over a dozen city police departments and the county sheriff.  The radio system is a M/A-COM EDACS system with Maestro radio consoles.  Plant/CML Sentinel phone equipment is in use, with wireless Phase 2 mapping software from GeoComm.  The city EOC makes heavy use of video projection for situational awareness.

Thursday, August 7, 10am - 12pm
Johnson County Emergency Communications
Johnson County Emergency Communications is a countywide Fire/EMS communications center covering one of the suburban Kansas counties in the Kansas City metropolitan area, with a population of over 500,000.  The center is a 9-1-1 secondary PSAP that dispatches calls for the county’s thirteen fire departments and the countywide paramedic service.  The center dispatched over 44,000 Fire/EMS incidents in 2007.  As part of the Kansas City regional 9-1-1 system, the center is Wireless Phase 2 capable.  Plant/CML Sentinel phone equipment is in use, with mapping software from GeoComm.  Radio systems are by Motorola.  CAD and mobile data systems are by TriTech.  Dispatchers are certified through the APCO EMD program.